Email Etiquette: 5 Tips for Creating Professional Emails

Watch the video and follow the steps below to learn how to create professional emails.

Learn 5 tips for creating professional emails and discover some things to avoid so you can produce emails that demonstrate proficiency in your messaging.

Tip 1

Type a Greeting

This can be as simple as a name followed by a comma. Adding “Hi” or another greeting is an option as well.

Tip 2

Understand the use of CAPS

Capitalizing words or using the Caps Lock feature to type text in emails should be used sparingly, if at all. Caps can be used for emphasis occasionally. Understand that caps can be perceived as an elevated voice, and may come across as yelling through text.

Avoid typing an entire email in caps. Save capitalizing words for positive scenarios to convey excitement.

Tip 3

Understand the use of Exclamation Points

Exclamation points (!) should be used in a similar fashion to caps. Use sparingly, and typically in positive situations such as complimenting or congratulating somebody.

Tip 4

Punctuation, Spelling, and Grammar.

Make sure to proofread your emails and look for mistakes. Many email providers have spelling and grammar suggestions built in which will underline possible mistakes to fix.

Another option is to type your email in a word processing app such as Microsoft Word or Google Docs. Identify any errors and correct them. When your email text is complete, copy and paste the text into your email.

Tip 5

Create a Signature

Email signatures can vary.

For more informal emails, simply typing your name at the bottom of an email might suffice. This could be used when typing in email to a friend or someone you speak with frequently.

For more formal emails, a signature might include:

Your name
Your email
Your phone number
Any other contact information such as a website, a fax number, or mailing address.

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